IN THE EVENT THAT YOU FAIL THE APMG-INTERNATIONAL CHANGE-MANAGEMENT-FOUNDATION EXAM, YOU WILL RECEIVE A REFUND

In the event that you fail the APMG-International Change-Management-Foundation exam, you will receive a refund

In the event that you fail the APMG-International Change-Management-Foundation exam, you will receive a refund

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Tags: Valid Test Change-Management-Foundation Tutorial, Change-Management-Foundation Pdf Version, Change-Management-Foundation Reliable Exam Tips, Formal Change-Management-Foundation Test, Valid Dumps Change-Management-Foundation Sheet

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APMG-International Change-Management-Foundation Exam Syllabus Topics:

TopicDetails
Topic 1
  • Communication in Change Management: This section covers developing a communication strategy
Topic 2
  • Introduction to Change Management: This section covers the definition and importance of change management, types of organizational change, and the role of change managers.
Topic 3
  • Change Management Models and Theories: This section discusses Lewin's 3-Stage Model, Kotter's 8-Step Process, ADKAR Model, and Kübler-Ross Change Curve.
Topic 4
  • Engaging and communicating with stakeholders, change Impact and Readiness, conducting change impact assessments, assessing organizational readiness for change, and identifying and managing resistance to change.
Topic 5
  • Ethics and Change Management: This section covers ethical considerations in change management, managing the human side of change, and organizational and individual needs.
Topic 6
  • Stakeholder Management: This section covers identifying stakeholders, stakeholder analysis techniques
Topic 7
  • communication methods and channels, and effective messaging for different stakeholder groups.
Topic 8
  • Organizational Culture and Change: This section covers the understanding of organizational culture, the impact of culture on change initiatives, and cultural change.
Topic 9
  • Measuring and Sustaining Change: In this section, the focus is on the key performance indicators for change initiatives, monitoring and evaluating change progress, and strategies for sustaining change.

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APMG-International Change Management Foundation Exam Sample Questions (Q23-Q28):

NEW QUESTION # 23
Which statement describes an advantage of using storylelling to engage people's hearts and mind more fully when communicating change?

  • A. Stories engage people by providing detailed plans and timescales for change
  • B. Stories entertain and help people relax, so they can be more positive about the change
  • C. Stories primarily engage rational thought so people logically work out what to do
  • D. Stories engage people with the challenges ahead and how can be overcome

Answer: D

Explanation:
Explanation
Storytelling is a technique to communicate change in a way that engages people's hearts and minds more fully.
Stories can convey the vision, purpose, and benefits of the change, as well as the challenges ahead and how they can be overcome. Stories can also inspire, motivate, and persuade people to support and participate in the change. Therefore, option C is the best example of an advantage of using storytelling to communicate change.
The other options are not advantages, as they either do not reflect the purpose of storytelling or do not engage people's hearts and minds. References:
https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper (page 11)


NEW QUESTION # 24
Which is an engagement level of Mayfield's stakeholder radar technique?

  • A. Vital
  • B. Ideal
  • C. Required
  • D. Must have

Answer: C

Explanation:
Explanation
Mayfield's stakeholder radar technique identifies four levels of engagement for stakeholders: required, desired, actual, and planned. The required level of engagement is the minimum level that is necessary for the stakeholder to support the change or at least not resist it. References:
https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper (page 11)


NEW QUESTION # 25
Which skill is MOST relevant to helping people through the change curve?

  • A. Decision making
  • B. Active listening
  • C. Time management
  • D. Negotiation

Answer: B

Explanation:
Comprehensive and Detailed In-Depth Explanation:
Helping individuals navigate the change curve requires understanding and addressing their emotional responses, as outlined in the APMG Change Management Foundation. Active listening (Option D) is the most relevant skill, as it involves empathetically hearing concerns, validating feelings, and providing support- crucial for guiding people through stages like frustration or depression. Time management (A) aids planning, Negotiation (B) resolves conflicts, and Decision making (C) sets direction, but none directly address the emotional support needed for the change curve as effectively as active listening.


NEW QUESTION # 26
According to Morgan, what metaphor applies to an organization that has structured and tightly-controlled processes?

  • A. Political systems
  • B. Flux and transformation
  • C. Brains
  • D. Machines

Answer: D

Explanation:
Explanation
According to Morgan, machines is a metaphor that applies to an organization that has structured and tightly-controlled processes. This metaphor views organizations as rational, efficient, and predictable systems that operate according to predefined rules and procedures. This metaphor emphasizes order, stability, hierarchy, and control.
References:
* https://www.mindtools.com/pages/article/newSTR_90.htm
* https://www.researchgate.net/publication/228163085_Images_of_Organization


NEW QUESTION # 27
When holding a facilitated workshop to identify stakeholders for a change, which technique is the MOST useful for capturing this information?

  • A. Empathay maps
  • B. Personas
  • C. Stakeholder Radar
  • D. Mindmapping

Answer: D

Explanation:
Explanation
Mindmapping is a technique that is most useful for capturing information when holding a facilitated workshop to identify stakeholders for a change. Mindmapping is a visual way of organizing and presenting information that allows participants to brainstorm ideas, identify connections, and group similar stakeholders together.
Mindmapping can help to create a comprehensive and clear picture of all the stakeholders involved in a change initiative.
References:
* https://apmg-international.com/files/document/change-management-foundation-online-brochure
* https://www.mindtools.com/pages/article/newISS_01.htm


NEW QUESTION # 28
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